Legal
Privacy should be understandable before it becomes complicated.
This page explains the information the Novel Co. public website may process and the principles used to keep that processing limited.
Information we may process
The public website may process ordinary technical request information such as IP address, browser or device information, requested pages, timestamps and security-related request metadata through hosting, CDN or infrastructure logs. If you contact Novel directly, we may also process the information you choose to send in that communication.
Analytics and tracking
The current public-site architecture is designed without third-party advertising pixels or behavioral tracking scripts. If analytics or other measurement tools are introduced later, this policy should be updated before those tools are enabled.
Cookies and local storage
The public marketing pages do not rely on advertising cookies. Essential platform or security behavior may use browser storage or cookies if required by the hosting or application environment. Product applications may use separate authentication or preference storage under their own notices.
How information is used
Technical information may be used to deliver the site, maintain security, diagnose faults and understand operational performance. Information you send directly may be used to answer your enquiry, evaluate a possible engagement and continue the business conversation you initiated.
Service providers
Hosting, DNS, CDN, email and infrastructure providers may process limited technical information as part of delivering those services. Novel aims to use providers and configurations that are appropriate for a security-conscious international software business.
Retention
Information should be kept only for as long as needed for the purpose for which it was collected, legitimate operational or security needs, contractual requirements or applicable legal obligations.
Your choices
You may contact Novel to ask about personal information you previously submitted directly. Applicable rights can depend on where you live and the legal basis for processing.
Changes
This page may be updated as the company, infrastructure and product portfolio evolve. Material changes should be reflected in the date shown on this page.